Microsoft Is Looking To Add ChatGPT To Office 365…And Other Small Business Tech News This Week

Here are five technological developments that happened in the last week and how they affected your business. Did you miss them?

1 - How ChatGPT in Microsoft Office can change the workplace.

According to recent reports, Microsoft plans to add OpenAI chatbot technology known as ChatGPT to PowerPoint, Outlook, Word and its entire productivity suite. The integration should improve productivity for tasks like email. (Source: VentureBit)

Why is it important to your business?

Microsoft has made a significant financial investment in OpenAI and clearly believes that ChatGPT enabled technology is the future. If you haven't tried this, you should. ChatGPT is open source and free to the public. In the coming weeks I'll be researching and writing about some of the potential Office 365 integrations we'll be taking advantage of.

2. Cloudflare introduces a suite to maximize remote work productivity and collaboration.

Web security company Cloudflare recently announced plans to launch its new digital experience monitoring suite. The new suite will consist of a single dashboard that will provide IT managers with real-time, predictive and historical information on performance, network issues and application outages to help employees stay productive. (Source: Weekly Computer)

Why is it important to your business?

This is another powerful tool designed for IT departments and businesses that monitor customer activities to ensure networks are operating at secure and optimal levels. I included this article not only because Cloudflare is a reliable tool, but also to let you know that there are other similar tools that can provide these functions and that every business should use.

3. Buyers expect perfect BNPL both online and in store.

A recent survey found that more than three-quarters of online and in-person shoppers have higher expectations for Buy Now, Pay Later (known as BNPL) options and the checkout process in general. : The data also showed that a quarter of consumers combine e-commerce with in-store shopping and are more likely to shop at physical stores and retailers that offer BNPL option online. Consumers also expect a smooth checkout process. (Source: Peppers)

Why is it important to your business?

Speed ​​and convenience are top priorities for any buyer, so if you're dealing with a consumer and you're offering BNPL, you want to make sure the transaction is quick and easy.

4. Jobber says integrated finance creates cash flow confidence for home service businesses.

Jobber, the home service management app and platform, introduces new digital capabilities to help service providers build trust and increase cash flow. (Source: Peppers)

Why is it important to your business?

New features include digital payments, recurring payments, offering consumer financing to service providers and enhancements to the programming platform. If your business offers home services, Jobber is a great app to consider as it brings together many of the features you need under one roof.

5. Here's how artificial intelligence is changing recruiting.

I liked this article from the editors of HR News because it detailed all the ways that artificial intelligence will change the way we find (and keep) employees in the near future. (Source: HR News)

Why is it important to your business?

In the article, the authors explain why artificial intelligence technology is making the recruitment process more efficient and profitable while delivering better results. His points include the number of recruitment platforms that use AI and automation at all stages of the recruitment process, from registration to CV assessment. They also state that AI automates time-consuming tasks, helps minimize errors, reduces the overall time to recruit candidates, and improves communication between companies and candidates.

Microsoft's Geheim-Waffe. Angry with Google.