WhatsApp Bans 71.1 Lakh Indian Accounts In September, Heres Why

Meta-owned WhatsApp said it took action against 7.11 million accounts against IT regulations in September, according to its latest monthly report in India.

Of these, 2.57 million accounts were actively banned even before receiving reports from users, according to PTI.

From September 1, 2023 to September 30, 2023, a total of 7,111,000 WhatsApp accounts were blocked. Of these accounts, 2,571,000 were actively blocked before a user report was received, as indicated in the WhatsApp report.

According to the report, the "User Security Report" contains information about user complaints and actions taken by WhatsApp in response to them, in addition to information about preventive measures taken by the platform to address violations. .

According to reports, the platform received and duly complied with six orders from the Grievance Appeal Committee between September 1 and 30.

In addition, WhatsApp said that in September it received 10,442 reports from users across various categories, including account support (1,031), ban requests (7,396), other media (1,518), product support (370) and security (127). .)

The report also states that appropriate action has been taken on 85 accounts linked to the reports received. WhatsApp explained that "active accounts" refer to incidents for which they have taken corrective action based on submitted reports. The term "action" means the suspension of an account after a complaint has been filed or the reinstatement of a previously blocked account.

In addition, reports can be reviewed for a variety of reasons, such as when users need help accessing their accounts or using certain features, requests to restore a blocked account have been denied, or when a report on an account reported, but as unclassified. Accept." Does not violate Indian law or WhatsApp's Terms of Service.

The report found that security complaints related to issues related to potential abuse or malicious behavior on the platform.

It also said that WhatsApp addresses all complaints received, except in cases where the complaint is identified as a duplicate of a previous ticket.

(with contributions from PTI)

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Updated: November 3, 2023, 12:40 PM IST

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